Air France in touch

Are there changes to your flight? We will contact you in real time, wherever you are in the world.


Delayed baggage delivery, time change or cancelation… If there are any changes to your flight, we will let you know promptly by phone or e-mail and offer an alternative (flight, flight time, etc.).*

This free 24/7 service does not require prior registration.

* Starting 14 days before your flight and until the time of departure on flights provided by Air France, Joon, HOP!, Air Corsica or CityJet. For Air France flights operated by SkyTeam alliance members, we will contact you up to 3 hours before your flight's departure.

Let us know how to contact you!

It's important for us to be able to update you about any changes to your flight. When booking your flight, please provide the mobile phone number and e-mail address you will use during your trip. This allows us to contact you immediately wherever you are in the world, before, during or after your trip.

You can also provide your contact details at any time in the “Your reservations” area of the website. And to save time during upcoming trips, you can create an Air France account using your preferred contact details.

Please specify the country code when entering your mobile phone number.

Are you a Flying Blue member? Please take a few moments to update your contact details.

For all information on our flights, please visit our websites or at any time.

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